Dashboard
Finish the account, add a child, then choose a demo or a paid plan. Later changes live under Students. Dues live under Payments.
- Finish email, phone, and address if the account card is still showing.
- Add Student — name, password, and date of birth. QuestLens creates a student ID that cannot be changed later. This stays off until the account is complete.
- Choose a plan — pick a demo (no payment) or a paid plan. Pay with Razorpay when you choose a paid plan (full or monthly when offered). Monthly bills whole billing periods only; leftover days after those periods are included in the last month, not billed as an extra installment. Unpublished exams stay on the plan but students will not see them yet.
Add student and paid plans stay locked until the account is complete. A demo needs verified email and phone. Cancel access and password reset need a verified parent email.
Students
Open a child to change login, plans, privacy, and AI. Add Student is also on the dashboard.
- Login — show the student ID (or the email on an older account) and the password if this session still knows it. Only you can set a new password. The student cannot reset it. Reset needs your email verified.
- Choose a plan — same demo or paid choice as the dashboard. Start demo, or Pay & activate.
- Cancel access — removes this child from the plan. There is no refund. On a multi-seat plan, siblings keep access. Unpaid installments are cancelled.
- Privacy — date of birth plus four consents: AI tutoring, adaptive practice, parent progress view, and optional photo doubts.
- Pause AI tutor / Resume — immediately stops or restores explanations, Doubt Lens, and coaching reports.
- Export data — downloads a JSON file of that child’s learning data.
- Delete student account — permanently removes the child’s login and learning data (cannot be recovered). Payment history stays with you.
Choose a paid plan stays locked until the account is complete. Cancel access and password reset need a verified parent email.
Payments
Pay overdue plans, renew before they lapse, pay monthly installments when due (including an unfinished first monthly checkout), and review charges. Missed monthly payments pause access after a short grace period. Pending checkouts do not unlock practice — use Continue payment or Cancel checkout on the history row.
Payment history shows completed and failed charges. Abandoned checkouts are hidden and never grant access.
After a successful payment you can open a GST tax invoice and a payment receipt (also from each completed row in history). On phones, the PDF opens in the system viewer first so you can Save to Files; use Share from that viewer if needed.
- Pay or Renew on a due row. Checkout uses Razorpay (or a local no-charge path in development).
- If a charge went through but access did not update, use Check payment status before paying again.
- History lists recent payments: plan, amount, status, date, invoice number, and payment id. Use Invoice or Receipt on a completed row (allow pop-ups if the PDF tab is blocked).
You cannot pay until email, phone, and address are complete. Finish that on Dashboard or Profile.
Progress
Pick a child, then see attempts, weak topics, Today’s path, a concept map, an AI coaching report, and Doubt Lens summaries (topic and date, not the full chat).
- Open a student from the list.
- Filter by exam when more than one is on the live plan.
- Generate or refresh a coaching report after the student has finished at least one attempt.
Progress sharing must be on. A live plan is required. Today’s path needs adaptive practice on. Coaching reports need AI tutoring on and not paused.
Profile
Your own account: name, email, password, phone, address, and the user-agreement version you accepted.
- Resend a verification email if needed, then tap I’ve verified after you confirm the inbox.
- Change your password while signed in (current password, then a new one).
- Save or change phone with an SMS code.
- Save or update address (street, state, city, PIN).